Precision Documentation for CMS Usability
2020 - Ongoing
GooseOps develops highly detailed, editor-first CMS documentation and training programs tailored to each client’s unique content model and design system. This includes exhaustive guides for tools like Strapi, Sanity, and Drupal, covering every component variation, structured workflows, and real-world content scenarios. Deliverables range from deep-dive written docs to live walkthroughs, version-specific video tutorials, and ongoing updates whenever the CMS is upgraded — ensuring teams stay confident, consistent, and self-sufficient as their content systems evolve.
Training & Support Materials
Each project includes a tailored set of materials designed to reduce dependency on developers and support teams. These typically include:
Comprehensive CMS guides covering every editable element and design variation
Short-form screen recordings demonstrating how to update real content scenarios
Version-specific documentation updated whenever the CMS backend changes
Video workshops to walk editors, marketers, and partners through platform capabilities
Editor-focused onboarding resources built to empower non-technical users from day one
This modular approach ensures that content teams remain confident, consistent, and in control no matter how complex the CMS setup or how frequently it evolves.
Clients & Industries
GooseOps delivers custom CMS documentation and editor training for organizations across a wide range of sectors. Projects have supported:
A leading U.S. hospital group migrating to a new CMS while onboarding dozens of non-technical contributors
A Swiss environmental research institute coordinating multilingual CMS workflows to support global sustainability initiatives and region-specific storytelling
A heritage foundation preserving linguistic and cultural knowledge through a structured editorial workflow
A luxury photo book company enhancing its content management and e-commerce flexibility
A South African agricultural consortium coordinating multilingual site updates across seasonal campaigns
A small-town community network streamlining volunteer-led content edits on a regional tourism platform
A U.S. education nonprofit working across multiple schools with differing content needs and access levels
This breadth of experience allows GooseOps to tailor documentation systems that respect real-world constraints. Whether content is managed by marketing teams, medical professionals, archivists, or community volunteers. Every guide, video, and visual reference is built to match the organization’s technical maturity, platform version, and editorial culture.
Conclusion
GooseOps takes an editor-first approach, combining technical precision with usability-driven documentation. Every CMS element is catalogued, version-controlled, and supported with short-form video walkthroughs and workshop recordings to ensure long-term usability across teams.
